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Roger Ehrlich
Username: Rehrlich

Registered: 09-2014
Posted on Monday, June 26, 2017 - 05:38 pm:   

Hello
There was a continuous paper jam error on the printer in EPH402 Lab. I repaired the issue and this printer now works.

If you notice paper jams or issues with the printer, unless the issue is simple and you are SURE you can resolve the issue (like a simple paper jam), call the CN technical staff (Hugo or Roger) to resolve it. If this event occurs on a holiday or weekend and we are not around, the issue will be attended to on the next business day.

Please do NOT open the printer and start experimenting with its parts. This printer was damaged by someone doing exactly this last Sunday. Like anything else, know what you are doing beforehand. Otherwise larger problems are created and become more time consuming to fix.

Regards, Roger

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