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Roger Ehrlich
Username: Rehrlich

Registered: 09-2014
Posted on Tuesday, January 26, 2016 - 11:41 am:   

So you subscribed to get CN Discussion Board posts forwarded to your email account of your choosing. However you seem to be missing these CN Discussion Board emails. Then there are some things you should do to check.

This mail may be landing in other folders of your email account Other than your Inbox, such as "Updates", "Social", "Junk Mail", or "Spam".

Search for a string in your email like the subject. You may also search for "from: CN Discussion <noreply.cn.discussion@ryerson.ca>".

Also these emails could be marked SPAM by your email provider.

To resolve, I posted a Help Note for Ryerson's Google Gmail; instructions are here if you need.

Missing CN Discussion Board Emails
https://docs.google.com/document/d/1lG61XktDDv9_g7Q1ySbd410AxJH-t8QBb0nDuyiiaM0/ edit?usp=sharing

You will need to login to gmail.ryerson.ca to access the above doc.

If you directed the emails to a Gmail, Hotmail, Yahoo, etc... account other than Ryerson, check your other categories or inbox tabs for these messages. Also check your spam filter settings. There may be slight differences in procedures depending on the email service.

Otherwise if this is still a problem I'll raise it with CCS.
Cheers, Roger

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